How many days in advance do I need to make my vehicle moving arrangements?

  We recommend submitting your order around one week in advance. We do understand, that can not always be the case. If you have an urgent situation, let us know and we'll do our very best to accommodate your vehicle transport as a "priority status." Please call us at  (205)590-3TOW (3869) or (205)908-5274  24 Hours a Day  to discuss any of your immediate, urgent, or particular needs. 

How much will it cost to ship my vehicle?

  Our competitive prices are determined by the size of your vehicle and the distance it will travel to be delivered. For you convenience Campbell Car Carriers accepts cashier's checks, personal checks, credit cards (Visa ,Discover,and MasterCard), money orders, and pay pal. 

 For all C.O.D. orders, payment must be handled with cash, credit cards, or a cashier's check on delivery,unless discussed and handled otherwise prior to delivery.


How long will it take to transport my vehicle?

  There are two major factors in determining how long your vehicle transport will take. First, the distance between pick-up and delivery. And second, how many additional vehicles are with your shipment. Other factors, like U.S. DOT hours of service regulations, weather conditions, traffic, and truck maintenance, may lengthen your vehicle's transit time. Your vehicle will not go to our storage lot and be dropped there until we can move it. Once it is loaded, it will be going to the drop off location , unless other arrangements have been made prior. We can store a vehicle if you need us to , but we will not do it without your involvement or request.

What kind of truck will my auto be shipped on?

  Our trucks are open style haulers, unless you are requesting an enclosed transport unit (available for an additional fee). All trucks and trailers we use are 2005 or newer. All the transport units we operate and use will secure your vehicle with straps over the tires, which will cause no damage to the vehicle, whatsoever. All of our trucks load on a single deck, not a double deck. This way there is no chance of a vehicle above yours causing any type of damage to your vehicle from leaking fluids, or just simply just dirt and road debris falling from the undercarriage from the vehicle above onto yours. Since your vehicle will never be loaded below another one, it just makes more sense to us. We strive for quality not quantity, is the main purpose behind us choosing these types of haulers. Look at the images on our homepage for a look at some of our truck and trailer combination's loaded and unloaded to get an idea of how your vehicle will be handled with care.

Will my vehicle get dirty in transport?

 Just keep in mind that when transported on an open carrier that your vehicle may be delivered to you just as if it were driven, this is due to weather and road conditions. If it rains it will get wet, and if it is dusty it will get dirty. The biggest difference is that it will have the same mileage on it as it did before it was loaded onto the truck as it did when it was off loaded at your door. The best advise we can give, is that you have the vehicle clean before it is loaded. This way the driver and yourself can do an accurate condition report of the vehicle before and after it was transported to you. If this is a major concern, then we do offer an enclosed transport, this will seal your vehicle from these elements, just as your garage does at home.



How long does it take to have my vehicle picked up for transport, after I've made the arrangements? 

  Your vehicle will be picked up on the scheduled pick-up date you have requested. Of course, we can always make special pick-up arrangements to accommodate your schedule. Just ask and we will make time for your busy schedule.

Can I pack things in my vehicle?

  Generally, we recommend that you do not ship any personal belongings inside your vehicle. However, a few small items packed in the trunk are acceptable as long as they are non-hazardous items. We do ask that if you do pack a few things in your trunk, that you keep it to a maximum of 75 lbs. We have to consider and abide by all laws set forth by the U.S. DOT regulating the combined gross weight of the entire truck, trailer, and vehicles when loaded.

Do you offer enclosed Transportation?

  Yes we do, just be aware that an enclosed rate will be slightly more than an open hauler rate, due to the extra care that is required to load and unload inside the enclosed trailer, and the limited amount of space that will not allow us to carry multiple vehicles. This is usually the transport method for high end or collector type vehicles, but almost any vehicle can be transported enclosed. Think of this as your vehicle inside your garage going down the road.



Can I have an estimated time on when my vehicle will arrive?

  All our trucks are all equipped with a GPS unit that will give the driver an estimated time of arrival (ETA). So, YES you can and at no extra cost to you. Just call us anytime before 8:00 PM CST, and we will contact the driver and give you an up to the minute update, and the estimated time of arrival (ETA) for your vehicle. Please remember that we can not break U.S.DOT hours of service regulations, control all aspects of traffic, etc.. that may delay your arrival time. If perhaps it will be delayed our drivers are instructed to call our dispatchers so that we can make you aware of any such delay. Our dispatchers will also attempt to contact you when the driver is one hour away from your drop location to make sure that you have enough time to make arrangements to receive your vehicle.



Will my Vehicle be insured?

 Yes, we have a $3,000,000 policy that will cover any vehicle we tow or transport,so no need to worry, its covered and insurance coverage IS included at NO EXTRA CHARGE in the transport quote that you will receive.



What are your rates for towing or transporting my vehicle?

  We try to be as competitive as we possibly can. Our rates for towing are some of the most affordable of anyone in this industry. We will not take advantage of you in an already bad or stressful situation. We are here to help you and provide a service to you, your friends, and family as our customers  for a  lifetime, not for just a quick dollar. Call us at 205-590-3TOW (3869)  for a towing or auto transportation rate that you will be able to afford, without any surprises or hidden charges whatsoever.

  We strive to be one of the best in this industry, not the cheapest. Your vehicle is a big investment that you do not want to trust to just anyone. We know and understand this and will take all the EXTRA steps needed to treat your vehicle with special care and respect as if it we were carrying for our very own. 

  If you decide against using us for your vehicle transportation company for any reason, please check out the company you decide to use, as cheaper is not always better. You may send the reason(s) why you decided against using us ,any and all suggestions, praises, or complaints to Richard@campbellcarcarriers.com or call me direct at (205)790-2361. You will not get any spam mail, just a response regarding your particular situation. If you wish to not get a response simply put " no response" on your email. We strive on our customer service and your complete 110% satisfaction. The only way we can do a better job and be a  better company is to get feedback from our customers whether good or bad.

         Thank YOU for your time and consideration of :

                           CAMPBELL'S
 

             We accept credit cards!